Merchant

Myötätuuli Ltd.

Jupiterinkatu 1, 21600 Parainen, Finland
tel.: +358400820778
email: info(at)myotatuuli.fi 

Customer

Customer agrees to follow these terms and conditions when purchasing products and/or services from Myötätuuli, including renting equipment such as bikes and kayaks online.

Pick-up point

All rental equipment is located at Myötätuuli's premises, on Jupiterinkatu 1, Parainen.
This address is the pick-up point for all rental equipment.

For an additional fee, the pick-up point can be changed. More information can be found under Transportation.

Payment

Upon online booking by debit or credit card. Cash payment is also possible upon pick-up.

Please note the following:

  • Myötätuuli Ltd is not responsible for any damages, theft or loosing rental equipment during rental.

  • Myötätuuli Ltd is not responsible for any accidents, injuries or casualties during rental.

  • Customer is fully responsible for rental equipment during rental.

  • Should any rental equipment get damaged or lost, customer is responsible to pay for the damages and/or to compensate the value of the rental equipment. In case of an accident/theft, customer should notify Myötätuuli Ltd without delay. A fine of 25 EUR will be charged for a lost key.

  • Customer is responsible to return the rental equipment within the set time.

  • All rights reserved to change the terms a/o prices.

Booking

  • The reservation is binding when a confirmation of booking a/o payment is sent via email.

  • The reservation is paid online by card.

  • Should there be any problem with online booking, customer should contact the merchant without delay.

  • The merchant does not guarantee the availability of a rental equipment.

  • Should the reserved item not be available, the payment for booking will be returned. Alternatively, a similar item can be offered as a replacement.

 Cancellations and changes

  • All cancellations should be done as soon as possible.

  • The date for cancellation is the actual date when merchant has received information about it.

  • A made reservation can be altered, but

    • an alteration can be made only once

    • it is not possible to change the item

    • an alteration should be made at least 24 houres prior the start of a reservation.

    • should a reservation be cancelled after an alteration is done, a full rental fee is charged. No refund is made.

    • due to force majeure Myötätuuli Ltd. may cancel a reservation.

Complains

  • Any complains should be addressed to Myötätuuli Ltd. without delay